In accordance with the Personal Data Protection Law No. 6698 ("KVKK"), as Canan Altun, acting in the capacity of data controller, we attach importance to the security of your personal data and process your personal data in accordance with the relevant legislation. This Clarification Text has been prepared to inform users who visit, create a membership on, or make purchases via the www.fesilhouette.com website about the scope in which their personal data is processed.

1. Identity of the Data Controller

Data Controller: Canan Altun
Tax Office: Gaziosmanpaşa
Address: İmrahor Caddesi No:29 Premier Kampüs Ofis B Blok Kat:4 Kapı No:411 Kağıthane/Istanbul
E-mail: info@fesilhouette.com

2. Processed Personal Data

If you visit our website, create a membership, or place an order, your personal data listed below may be processed:

• Name and surname
• Phone number
• E-mail address
• Delivery and billing address
• Order details
• Payment transaction details (your credit card information is not stored by us.)
• IP address
• Cookie data
• Website usage information
• Request, suggestion, and complaint information

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes;

• Execution of membership procedures,
• Receiving, preparing, and delivering orders,
• Secure conduct of payment transactions,
• Management of after-sales support, return, and exchange processes,
• Execution of accounting and finance transactions,
• Fulfillment of legal obligations,
• Ensuring customer satisfaction,
• Prevention of fraud and misuse,
• Improving website performance,
• Conducting statistical analyses,
• Carrying out campaigns, promotions, and marketing activities in case you provide your explicit consent,
• Providing advertisements and content suitable for your interests,
• Conducting remarketing activities

in accordance with the legal grounds specified in Article 5 of the KVKK.

4. Method and Legal Basis for Collecting Personal Data

Your personal data is collected via electronic, automated, or partially automated methods through;

• Shopify infrastructure,
• Membership forms,
• Order forms,
• Contact forms,
• Cookies,
• E-mail correspondence,
• PayTR payment system,
• Courier companies

Your personal data is processed based on the legal grounds of the establishment or performance of a contract, fulfillment of legal obligations, the legitimate interest of the data controller, and your explicit consent where necessary.

5. Transfer of Personal Data

Your personal data may be transferred, in accordance with the applicable legislation and by taking the necessary security measures, to;

• Shopify infrastructure service provider,
• PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş. for the purpose of executing payment transactions,
• Courier and logistics companies,
• Accounting and financial consultancy service providers,
• Information technology and hosting service providers,
• Authorized public institutions and organizations,
• Legally authorized courts and administrative bodies

Your bank or credit card information used during payment is not recorded by us, and payment transactions are carried out securely via the PayTR infrastructure.

6. Use of Cookies

Cookies are used on our website to improve user experience, ensure the security of our website, analyze its performance, and carry out marketing activities.

The cookies used consist of different categories, including;

• Mandatory cookies,
• Performance and analysis cookies,
• Functional cookies,
• Advertising and marketing cookies

Thanks to marketing cookies, advertisements suitable for your interests may be presented, the effectiveness of advertising campaigns can be measured, and remarketing activities can be carried out.

In this context, third-party services such as Google Analytics, Google Ads, Google Tag Manager, and Meta Pixel (Facebook and Instagram) may be utilized.

You can change your cookie preferences or disable cookies at any time via your browser settings. However, if some cookies are disabled, certain functions of our website may not work as intended.

7. Retention Period of Personal Data

Your personal data is stored for the periods stipulated in the relevant legislation or for as long as required by the purpose of processing; upon the expiration of the period, it is deleted, destroyed, or anonymized in accordance with the provisions of the KVKK.

8. Your Rights Under the KVKK

In accordance with Article 11 of the KVKK, you have the right to;

• Learn whether your personal data is being processed,
• Request information regarding this if it has been processed,
• Learn the purpose of processing,
• Learn whether the data is used in accordance with its purpose,
• Learn the third parties to whom the data is transferred domestically or abroad,
• Request the correction of incomplete or incorrectly processed data,
• Request the deletion or destruction of data if the legal requirements are met,
• Request notification of the corrections or deletions made to third parties to whom the data was transferred,
• Object to an outcome against you resulting from analysis via automated systems,
• Request compensation for damages incurred due to unlawful data processing

You may submit your requests regarding these rights via the info@fesilhouette.com e-mail address or in writing to the address specified above. Your applications will be concluded free of charge within a maximum of 30 (thirty) days in accordance with the provisions of the KVKK and relevant legislation. If the transaction requires an additional cost, the fee schedule determined by the Personal Data Protection Board may be applied.

This Clarification Text may be updated when necessary in accordance with applicable legislation. The current text will always be available to our users on the www.fesilhouette.com website.